Citibank Consumer Loan Complaint

Citibank Consumer loan department,

Personal line of credit Managing the line of credit North Carolina

Earlier this year, I discovered the CitiFinancial was reporting an unpaid collection balance with their company for $7100.00. I contacted them to resolve the account, but they responded to me that the balance was transferred, and I did not have an outstanding balance with their company. I have forwarded a copy of the letter CitiFinancial sent to me stating that I did not owe them anything, but CitiFinancial will not allow - - - to update this balance to report $0.00 owed.