Network Capital Funding Corporation Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Network Capital Funding Corporation Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Texas

I received a refinance interrest rate offer of 3.5% from Network Capital in - California. After they completed a good faith estimate and sent someone here to do an appraisal another lender sent me an email guaranteeing 3%. I told Network about the other offer saying I think I will go with the - lender. Network immediately said they will match their offer if I could get a good faith estimate proving their offer of 3%. I told them they should have made that offer from the beginning and I wasn't going to have the - lender construct a GFE just to bring my business to them. Network began very aggressively, to the point of extreme harassment, trying get me to make a deal with them. I finally had to threaten to call their District Attorney's office to make them stop calling me. I told them to give it up. I'm going with someone else. The only thing I need to finish my refinance with the - lender is for Network to transfer the appraisal to the - lender but they won't do it. They are essentially holding MY appraisal hostage so I can't go somewhere else.

Network Capital Funding Corporation customer in Texas
Jun 15, 2015

* Source: CFPB Complaint Database

Network Capital Funding Corporation response to complaint:
Closed with explanation

Consumer disputes how Network Capital Funding Corporation handled their complaint

Created with Highcharts 4.2.3Network Capital Funding CorporationComplaint HistoryComplaints3/20146/20147/201411/20144/20156/20158/20153/20168/201612/20163/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Network Capital Funding CorporationApplication, originator, mortgage broker85.7%7.1%7.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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