First National Bank of Pennsylvania Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

First National Bank of Pennsylvania Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Maryland

On -/-/- I paid off the mortgage and the check was made payable to -. I have researched the property in the Maryland - at - and the release of lien or satisfaction of the mortgage was not reported by the lender. The loan initially started with - - and was transferred to -, - -, and - -. Note that I did not receive correspondence from - - upon payoff of my loan. I wrote check # - payable to - - for $32000.00 from a - - - checking account. I do not have a copy of the cancelled check. - - - was acquired and is no longer in existence today. F.N.B. Corporation ( First National Bank ) acquired - - - -, the Baltimore-based holding company and parent of - - - in -/-/-. I contacted Customer Service at First National Bank, and I contacted the local branch of First National Bank in -, Maryland requesting a copy of my cancelled check to prove that my lien was satisfied. First National Bank has been non-responsive and failed to return my call or follow-up on my request.

First National Bank of Pennsylvania customer in Maryland
Jun 10, 2015

* Source: CFPB Complaint Database

First National Bank of Pennsylvania response to complaint:
Closed with explanation

Created with Highcharts 4.2.3First National Bank of PennsylvaniaComplaint HistoryComplaints3/20156/20157/20158/201510/20151/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3First National Bank of PennsylvaniaLoan servicing, payments, escrow account66.7%33.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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