First Data Corporation Debt Collection Complaint

First Data Corporation Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Tennessee

TO : Bureau - Consumer Finance ProtectionMy - year old mother was a victim of identity theft in - of this year. Counterfeit checks were created using her banking information, and - checks totaling $1100.00 were used at Walmarts in the - area. Upon receiving her statement for -, we notified the bank, who regained the money, closed that account to prevent further fraud, and filed a police report. TRS Recovery Services, hired by -, has begun to hound her about paying for these checks. Over the weekend, she received a letter from them with a Demand '' - their word - to pay their bill and a threat that a collection agent would be assigned to follow up if she did not. I have filled out a TRS dispute claim for all money owed and sent them a copy of the police report ( # - # - ) and a business card of a bank employee to contact, but TRS continues to call her - or - times a day, in spite of the fact that they have been told in no uncertain terms to leave her alone -. I have also sent copies of all dispute forms and information to - legal, as well as - - Department. The harassing calls continue to come in, and I am concerned about the emotional and possible physical effects the stress of worrying about this issue may cause my mother. Please contact me and let me know what my next steps need to be for you to investigate this issue. re : TRS Notifications - - -