Regions Credit Card Complaint

Other fee

Regions Credit card department,

Other fee California

The company has charged us a Customer Report Fee '' of $50.00 which we did not request or authorize. This fee is a scam and we refused to pay it. As a result of our refusal to pay this improper fee we were levied another fee of $75.00 which was labeled as a Late Fee on Previous Invoice. '' A total of $250.00 in improper Customer Report Fees and Late Fees on Previous Invoices have been charged.

Regions customer in California
Jun 09, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with monetary relief

Consumer disputes how Regions handled their complaint

Created with Highcharts 4.2.3RegionsComplaint HistoryComplaints5/201210/20123/20138/20139/201310/201312/20146/201511/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3RegionsOther fee11.1%22.2%55.6%11.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther fee0.1%4.3%4.6%6.7%0.3%43.5%40.2%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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