Regions Credit Card Complaint

Other fee

Regions Credit card department,

Other fee California

The company has charged us a Customer Report Fee '' of $50.00 which we did not request or authorize. This fee is a scam and we refused to pay it. As a result of our refusal to pay this improper fee we were levied another fee of $75.00 which was labeled as a Late Fee on Previous Invoice. '' A total of $250.00 in improper Customer Report Fees and Late Fees on Previous Invoices have been charged.

Regions customer in California
Jun 09, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with monetary relief

Consumer disputes how Regions handled their complaint

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