Credit Protection Association, L.P. Debt Collection Complaint

Credit Protection Association, L.P. Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Florida

An attempt to collect a debt '' has been going on for about 10 months. Calls about twice a day about 6 days a week. When they would call me after their business hours and I would get the rare opportunity to get passed the machine, a - machine would pick up informing me of the office hours and leave me with either hanging up or paying my bill ''. For the first 6 months, I would pick up the phone call when I could, answering machine would pick up asking if this is myself press -. I would press - and the machine would automatically drop the call or it would not acknowledge my pressing -. After


would indeed send proof via mail and confirmed my mailing address. - time I was able to get through to them I informed them again i would not be paying any debt without proof of a debt other than a phone call. They informed me a letter '' had been sent. I informed them i did not receive any letter and did they have any proof that they sent it out. She said no but she could send another. I then said ok and can I speak to a supervisor about your answer machine dropping calls when i follow the machines instructions. Held for about 20min and the supervisor come on. I informed her about the machines problems and she told me that she was not the machine '' and could n't say why that was happening and then immeadetly asked are you going to pay your bill or not, we dont have time for this ''. Insultated, I calmly informed her that I have never received any proof that I owe anyone money. She then said if I wasnt going to pay my bill than she had to go and hung up on me. About -/-/-, their machine finally allowed me to talk to someone again. The lady i spoke to this time told me - emails had been sent to me. I informed her that i have never received an email from their company and also was told I would be receiving a letter and that her office even confirmed my mailing address the first time we spoke. She did not know how I was notified the first - times but the last was an email. Together we confirmed all of my contact information and she said a letter would go out again. To this date, -/-/15 I have never received any written proof that I owe any company any money. I am unable to communicate with this collector because of an ongoing problem with their answering machine, which I informed them about. This debt '' has shown up on my credit score and am unable to dispute it because the - times I have been able to speak with someone, they claim to send a letter that never comes.