Stellar Recovery Inc. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

Stellar Recovery Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid North Carolina

Debt was paid '' was the most closely related option ; however, I did not pay the debt because the debt was/is not owed. The purported balance owed of $1400.00 stems from a - account bundled service plan that was never installed properly and never functional. I submitted my complaints and service issues directly to the - - supervisor, - -, who should have - the account balance or directed Customer Service to do so based on the breach of contract on the part of - - -. I have heard absolutely nothing else from - or the collection agency who contacted me under - weeks from the final cancellation and resolve of my account. Recently, - notified me that - had sold this account to said Stellar Recovery Inc which appears on my credit report ... but the initial collection agency to which - sold this account was said - - - ... Today I dropped by the - - - - branch to give them another opportunity to properly resolve this account to a - balance and update these collection agencies to whom they illegally and unethically sold this account, but according to - - '' - although there are innumerable service issues noted on the account from the beginning until the end and depsite the $1400.00 being directly associated with installation and service fees, he refused to issue any credits to the account

Stellar Recovery Inc. customer in North Carolina
Jun 01, 2015

* Source: CFPB Complaint Database

Stellar Recovery Inc. response to complaint:
Closed with explanation

Consumer disputes how Stellar Recovery Inc. handled their complaint

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Contact Stellar Recovery Inc.

http://stellarrecoveryinc.com/
(904) 738-6939
[email protected]
4500 Salisbury Rd Ste 105
Jacksonville FL 32216

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