Springleaf Finance Corporation Consumer Loan Complaint

Installment loan Managing the loan or lease

Springleaf Finance Corporation Consumer loan department,

Installment loan Managing the loan or lease Kentucky

I borrowed approximately $11000.00 from Springleaf Financial. A couple months later I made a call to pay the entire balance off. The lender told me if I would leave a small balance they would report to my credit to improve my score. I asked if the interest would be on the balance only because I no longer needed the money they lent but did want a higher score. They agreed and told me I would not owe any payments until -. I paid them $10000.00 that day leaving an $1100.00 balance. Statements were sent with no details of interest except $0.00 due. Now years later they want to charge me interest on the entire -. In other words they want to charge over $7000.00 interest on a balance of $1100.00 loan.

Springleaf Finance Corporation customer in Kentucky
May 30, 2015

* Source: CFPB Complaint Database

Springleaf Finance Corporation response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Springleaf Finance CorporationComplaint HistoryComplaints5/201212/20124/20138/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201502468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Springleaf Finance CorporationManaging the loan or lease1.3%76.0%9.3%4.0%9.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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