First National Bank of Omaha Credit Card Complaint

Billing statement

First National Bank of Omaha Credit card department,

Billing statement Colorado

I had previously used a 0 % interest check, in which for several months I had abalance, and I did make timely payments. During -/-/- that balance was paidin full, ended with a - balance. My -/-/- statement shows a startingbalance of -, I made a couple purchase transactions during -/-/-, and alsoa partial payment on my account. I should have had an ending balance of $40.00, although I was instead charged $1.00 minimum interest, as I had abalance I was told, even though the credit card agreement clearly states Ican avoid paying interest if I pay for purchases in full during the billing cycle. So the way I understand it, I would have until the due date to pay the $ -to avoid interest. It was later explained that their systems calculated interestif the account was coming off of a 0 % promo '' even though it had been paid infull timely.

First National Bank of Omaha customer in Colorado
May 29, 2015

* Source: CFPB Complaint Database

First National Bank of Omaha response to complaint:
Closed with monetary relief

Consumer disputes how First National Bank of Omaha handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more