Springleaf Finance Corporation Mortgage Complaint

Springleaf Finance Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Colorado

- purchased my loan from Springleaf in - 2014. - states - of my $500.00 - payment was kept by Springleaf - - also states an additional $390.00 was billed from Springleaf for repayment of Corporate Advace. - provides no proof of this and refuse to bring my account up to current status. Please review your records for these transactions. - statementWe have conducted an investigation, and it was determined the error asserted within your correspondence did not occur on the account. Our records indicate the servicing responsibilities for the mortgage loan account transferred to -, effective - -, 2014. Enclosed for your review is a copy of our Welcome Letter, dated - -,2014. At the time of the transfer, the mortgage loan account was next due for the - -, 2014 monthly installment. The Springleaf Financial Services ( Springleaf ) transaction history reflects the receipt of $500.00 on - -, 2014 ; however, at the time of transfer Springleaf forwarded the partial balance amount of $240.00. The funds received were not enough to complete the monthly installment amount. In reference to your concern regarding the fee of $390.00, please be advised this was not a fee charged to themortgage loan account by -. This amount was an adjustment to the - - balance which transferred from Springleaf.