PayPal Credit Card Complaint

Closing/Cancelling account

PayPal Credit card department,

Closing/Cancelling account New York

I previously submitted comp. # - regarding a so-called PayPal Credit account, # - - - -, that I had no intention of opening in the - place and find impossible to cancel though I 've sent multiple letters and email requesting closure. The original charge was for $38.00. I sent them a check # - on - for that amount along with a request to cancel. No response other than computer generated bills spitting out and now a whopping $130.00. I just paid them that amount on the advice of counsel to avoid further damage to my credit rating. They give gotcha '' and scam '' a bad reputation.

PayPal customer in New York
May 28, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints12/201310/20143/20154/20155/20156/20157/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalClosing/Cancelling account55.6%11.1%33.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageClosing/Cancelling account0.9%65.1%14.5%10.4%2.6%6.1%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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