Wells Fargo Debt Collection Complaint

Other (phone, health club, etc.) False statements or representation attempted to collect wrong amount

Wells Fargo Debt collection department,

Other (phone, health club, etc.) False statements or representation Attempted to collect wrong amount California

Wells Fargo promised to collect $300.00 Special Handling dept per - to make - consecutive minimum payments with the collections Department. When I call collections, $350.00 is demanded. I advised of receipt of a letter from the executive dept stating min payment of $300.00. Collections connected me with special handling dept. A representative who barely spoke - is telling me that - is no longer with the company. No info regarding $300.00. I want to get on a hardship program. I was promised that if I make $300.00 for 3 months in a row, special handling would give me the program. Now the collections just want to take a payment and not apply it to - of the - payments towards the program. I was lied to!!!

Wells Fargo customer in California
May 27, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more