JPMorgan Chase Credit card department,
Chase has failed to report my credit card correctly even though I have disputed the account # -. The debt was included in my chap - bankrupcy. It is illegal to report it as an open account, a collection, or a charge-off. - to the - monitoring report of - -, the account appears as follows : - lists it as open and in collection. - lists it as closed but in collection. - lists it as closed and a charge-off. None of these reports are correct. I disputed it through the - 's and have had no luck. I wrote directly to Chase and had no luck. I have attached my original letter to Chase, Chase 's first response, and Chase 's second response. I have attached screenshots of the relevant portions of the credit report. Chase reports my dispute as closed by consumer. That is incorrect as well. Furthermore, Chase lists - other accounts as charge offs. I asked for those to be corrected, but have received no response. Chase ignored that portion of my letter asking that they tell me which documents or who they contacted to confirm the information. I am entitled to that information under the Fair Debt Reporting Act.
JPMorgan Chase customer in Utah
May 25, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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