First Data Corporation Other Financial Service Complaint

First Data Corporation Other financial service department,

Traveler's/Cashier's checks Unexpected/Other fees Washington

I was pointed towards - - by my Bank - to get a credit card terminal for my small business. A representative from - -, named -, got in contact with me and I asked her about all the costs and fees associated with the terminal, she told me there would only be a monthly payment of $25.00 and two percentages that would be charged with each transaction ( one percentage is for tickets under $500.00 while the other is for tickets over $500.00 ). I asked repeatedly to make sure there was nothing else, now I get a bill saying monthly payments are higher than I was told and other charges that are undisclosed with no explanation anywhere on the bill for. I 'm also being told, after paperwork is done, that there is also mandatory insurance I must pay monthly on the terminal, I was not informed of this when I asked about the costs and fees. Not only that, but merchant services has now charged my bank account repeatedly in the - week of - resulting in overdraft fees that amount to $160.00. They charged me - times on one day, - -, resulting in nearly $100.00


was told I needed to sign the paper to get to the next step, the customer rep helping me was not honest and did not inform me of what the paper really was. After she had me sign it she hung up and I was left very confused. She also did not inform me that the lease term would be for - months. She did not mention anything about a lease. I am very upset. They want to charge me over $1000.00 to cancel the lease which was agreed to by manipulation by their customer service. This is not right, my small business was taken advantage of, I was taken advantage of. Please help me resolve this.