Nationwide Acceptance LLC Consumer loan department,
Vehicle loan Problems when you are unable to pay Louisiana
I fell behind once on my car payment ( -/-/15, $330.00 ) but have a grace period ( -/-/15, $350.00 ) and made automatic payment arrangements to pay $250.00 on -/-/15 but apparently something adverse occurred & the full payment was n't successful only $200.00. The representative that called my phone at - had not only a nasty attitude but threatened to repossess the car if they did n't get the $47.00 that 's remaining for the agreement but the whole time he 's threatening me I 'm trying to tell him that it 's not an issue I 'll go load the money on a card so they can get the remaining $47.00 dollars. He continues with the threats saying if they do n't get the $47.00 that they 're going to repossess the car, I told him that I did n't like how he was talking to me & threatening me when I 'm going to correct the simple issue by applying more money for the agreed payment but he kept on with threats & a very nasty attitude so I asked to speak with a supervisor & was told that
've loss making payments & give the car back & take my money to another car dealership that deals with a different bank/loan company because that Nationwide Southeast customer service representative had absolutely no cs skills whatsoever, all he did was threaten & talk over me, he did not try to listen or get an understanding about what was going on, which is at the least what should 've been done so the issue could be rectified. I 'm going to make sure that I report this company complaint to every source available because people do not deserve to be talked to or handled like this under no circumstances! His attitude & behavior was atrocious & the fact that he was a self-proclaimed supervisor makes this issue even more appalling. I will try my hardest to save for another car down payment just to not do business with Nationwide Southeast again!
Nationwide Acceptance LLC customer in Louisiana
May 20, 2015
* Source: CFPB Complaint Database
Nationwide Acceptance LLC response to complaint:
Closed with explanation
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