TD Bank Credit Card Complaint

TD Bank Credit card department,

California

I paid the statement balance on my Target Visa card in full on - -, three days before the due date, and the transaction posted to my bank account at - - the same day. The funds were taken from my bank account and my credit card showed '- ' balance. Last week I found out that some automatic payments were declined so I checked my credit card online and it still showed a - balance on - -. I called the credit card company today to find out that my payment was still on hold and had not been posted to my account so my available credit was -! The rep I talked to ( his name was - and he refused to give me his last name ) said this was their procedure and he would apply the funds to my account as a courtesy. I reminded him that this was no courtesy when they kept my money for two weeks, and he should be apologizing. He did not, repeating that this was their procedure. I reminded him that this never happened before and asked if there has been any changes to my account, and he said 'No '. I believe a financial institution should not hold customer funds for two weeks. Sincerely,