Payday loan Improper contact or sharing of info talked to a third party about my debt
Enova International, Inc. Debt collection department,
Payday loan Improper contact or sharing of info Talked to a third party about my debt Texas
This company by the name of -. contacted - family members ( - my children ) with threatening information disclosing my debt and leaving information stating that I was going to be turned over to - County Texas for fraudulent instrument, fraudulent bank information, litigation status. As you can imagine this caused great imbarassment to me as they disclosed this information to both of my sons and my daughter-in-law. The person that made the calls was - -, she left a number - ext. -. I returned the call and spoke with a person named -, who was extremely rude and hung up on me. She informed me that they were a mediation service and that she was allowed to contact my family members at least once a day, and would continue to do so. She alsoi informed me that the amount of my debt was 2,000.00 plus dollars for a - debt. I attempted to make arrangements with this company to pay this debt and told them to send me proof of debt by mail and was told that they do n't do business that way, I offered to make small payments, which was all I can afford, and they said it was n't enough, that it had to be in - large payments. This - informed me that my debt was switched to a different debt collector every 6 months to make sure the debt does n't drop off and continue ruining my credit. I asked them not to contact my family but she told me they were going to continue to do so. I informed her I only make - per hour and can not afford to pay a large amount, to which she informed me I should n't go around making debt. I have never been so insulted and bullied in my life. I am a divorced - yr old woman that lives alone and is trying to make a living. I am doing the best I can and do n't need harassment from these people contacting my family members.
Enova International, Inc. customer in Texas
May 15, 2015
* Source: CFPB Complaint Database
Enova International, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.enova.com/ |
Phone | (312) 568-4200 |
[email protected] | |
Address | 175 W Jackson Blvd Ste 1000 Chicago IL 60604 |
Enova International, Inc. | |
Enova International, Inc. |
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