JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Delinquent account Ohio

Opened an -.com rewards VISA account with CHASE bank in -/-/-. Never received statements either electronic or via mail. Called multiple times to arrange payment and have statements updated after receiving calls from debt collectors. This happened -, where the only notice I received was from a debt collector within a few days of being past due. Even after paying the balance, CHASE still reported negative - days past due to all - credit reporting agencies. This happened - for -/-/- and -/-/-. Have since gone to -.com and setup accounts to send paper statements via - and have not received them. Just noticed on -/-/- that once again a payment was - days past due ( no statements or alerts were sent ). Payed the balance and have now cancelled all cards with CHASE bank.