First National Bank of Omaha Bank Account Or Service Complaint

First National Bank of Omaha Bank account or service department,

Checking account Deposits and withdrawals Illinois

THE PROBLEM WITH FIRST NATIONAL BANK OF OMAHA STARTED IN THE MONTH OF - - AFTER MY DIRECT DEPOSIT FROM - THE ALLOTTMENT IN THE AMOUNT OF $200.00 INTO ACCT NO - ROUTING NO - STARTED OFF AS A NORMAL TRANSACTION BUT THAT WAS SHORT LIVED IN E-ACTLY 24 DAYS MY PROBLEMS BEGAN .SOME ONES INFINITE WISDOM DECIDED TO DEPOSIT AND ELECTRONIC DEPOSIT FROM - - - - E/FILES REFUND DISBURSEMENT INTO MY ACCOUNT - ROUTING NO - IN THE AMOUNT OF $5700.00 EVEN THOUGH THEY KNEW THIS NAME OF THE IRS REFUND WAS NOT MY NAME THEY DEPOSITED THE FUNDS ANY WAY THEY PROCEEDED TO FREEZE MY ACCOUNT RATHER THAN RETURN THE FUNDS TO THE IRS OR - - TO HAVE THESE FUNDS RETURNED TO CORRECT ACCOUNT HOLDER.I AM UNABLE TO PAYBILLS THAT HAVE BEEN OUTSTANDING SINCE - - - THEY REFUSE TO ANYTHING TO CORRECT THE PROBLEM.I HAVE CALLED CUSTOMER CARE FOR THE LAST MONTH NO SUCCESS EVERY ONE TWIDDLING THEIR THUMBS I AM ALL TALKED OUT