TD Bank Credit Card Complaint

Customer service / Customer relations

TD Bank Credit card department,

Customer service / Customer relations Maine

While conducting online banking within TD Bank website, I attempted to make payment in full on my TD - credit card by transferring funds from checking to CC account. Somehow the transaction of $920.00 was processed - times. After Four Weeks I recieved a message that my checking account was low in funds and I transferred $4000.00 the same day. Also I checked the accounts and found these - extra transfers totaling over 2700. I contacted TD bank online and in person at a branch office. The manage informed that the problem would be resolved ASAP .. Now it is week later and I returned to the same TD branch and the Manager contacted the cc department and was informed - to - additional days for a refund to be transferred This is unreasonable to wait so long for my money and to deal with a computer glitch.. Can you help me

TD Bank customer in Maine
May 05, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3TD BankComplaint HistoryComplaints6/20122/20136/201310/201312/20131/20142/20143/20145/201410/20142/20153/20154/20155/20156/20157/20158/20159/201512/201500.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD BankCustomer service / Customer relations51.7%20.7%27.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCustomer service / Customer relations0.7%63.6%18.4%11.4%2.1%3.4%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

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