Pacific Union Financial, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Pacific Union Financial, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Ohio

Union Pacific Financial did an escrow analysis and they calculated my taxes about $820.00 more per year. I have called them several times to get this issue resolved. Faxed the County auditor 's page that shows my property tax amount - and finally after speaking with several people they are finally reviewing my request for an adjustment. My payment went from $1000.00 to $1500.00 because of their negligence to accurately review the amount for the escrow. There customer service representative are rude and do n't care about helping the client and getting the issue resolved. I have to call almost on a daily basis to make sure this issue is resolved and they calculate my monthly payment correctly.

Pacific Union Financial, LLC customer in Ohio
Apr 28, 2015

* Source: CFPB Complaint Database

Pacific Union Financial, LLC response to complaint:
Closed with explanation

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