HSBC Debt Collection Complaint

HSBC Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Georgia

The original debt was to hsbc I settled the debt on -/-/- with - - - - - - - - - and have a letter from them that debt is paid in full acct # - and have spoken with them and they say they own the debt I settled I have had several phone call from several debt collectors about this same debt but recently I received a collection from - - - - - - - on the same debt I gave them a call and told them that I had already paid debt and sent proof and I did get a letter from them dated -/-/- that my dispute has been acknowledge and then I got an elert on my credit report that a company had put a collection on my account for the same debt - - - - - - - - - - - - I think we have no protection from debt collectors the - company - at least sent me a letter telling me about the debt but the other company - - - I never received a letter from them the credit bureau just let them do what they want to do as long as they pay for their service as far as the company I paid the debt I think they are responsible for not reporting properly or selling the debt after it was paid I really need some help I have paid all my debt odd but this one wo n't go away so do what the government suppose to do and protect it citizens thank you