JPMorgan Chase Credit Card Complaint

Other

JPMorgan Chase Credit card department,

Ohio

Chase is taking 7 days or more to apply payments to the available credit. The timing is happening like this : Day - : Payment is made onlineDay - : Money is withdrawn from my checking account. Day - : Payment is shown online and current balance is updated. Available credit is not updated. Day - : My bank confirmed that the funds were deposited to Chase. Day - : Available credit is finally updated. I was told by customer service that the available credit is updated once funds are confirmed. With funds deposited into their account by day -, there is no reason it should take longer to update the account. All of my other credit cards update within 1-3 days. Chase is the only CC that refuses to update in a timely manner.

JPMorgan Chase customer in Ohio
Apr 23, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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