Wells Fargo Credit Card Complaint

Sale of account

Wells Fargo Credit card department,

Sale of account California

WellsFargo Bank N.A. Credit Card Limit Increased I obtained a credit card through Wellsfargo at age -, upon beginning my university career. From age - to the present, over - seeing through my responsibility my credit card payments has been a priority. Upon losing my full time employment position in - due to the recession, I was provided with a severance pay equal to a little over $8000.00. At the time I owed Wellsfargo Bank 's Credit Card company about $8000.00. I paid the balance in full. After I lost my middle class job in -. So I worked - jobs ( - ) as a - and ( - ) for the -, my income was below the poverty line. I took the - and made it into - School. In -, a period in which I made an income lower than the poverty line and later as a - student Wellsfargo continued to raise the credit limit on the credit card issued to me until it reached about $20000.00. In addition, while having no stable source of income and as a student they provided me with a personal line of credit in the amount of $9000.00. They did


above $90000.00 per year. The - exam, however, has been a barrier. I did not pass the exam the - time ( - - exam ). I had to take the exam a - time, with no income and while unemployed, I was forced to look to my Credit Card and my Personal Line of Credit to take on that - exam endeavor - more time. Forbearance Denied Before taking the - exam a - time I called Wellsfargo 's Credit Card company. I explained I was unemployed, a student, and that I could foresee a struggle with payments. I requested a Forbearance similar to Federal school loans. They informed me they could do nothing to help me and was asked to pay an even greater amount of money than my original required amount that month. I was unemployed at the time and knew I would fall behind if I did n't get help. So I began to live off my personal line of credit, and to use it to pay my Credit Card to keep up with the payments, I simultaneously worked to find a employment and was unsuccessful. Because I had this a life changing job offer still accessible if I passed the -, I felt the reasonable thing to do was to try to get the - Exam again. If I passed, I 'd pay off all my debt in no time and I could provide for me and a better quality of life for my family. Sadly, I did not pass the exam the - time ( - - ). After take the exam in - I looked for work vehemently. I was unable to secure stable income until - -. My paychecks average $1000.00 to $1200.00 a month. I work 40 hours a week, 5 days a week. Delinquent Account I began to struggle to keep up with my credit card debt towards the end of the summer of -. Once I secured employment and knew I 'd be paid in the upcoming month or so I called WellsFargo to see if we could coordinate a more manageable payment plan. The interest rates were lowered. I believed I would be able to make monthly payments of about $350.00. So I borrowed a significant sum from a friend and got the account caught up in the Fall of -. Once I had an income $460.00 went to rent, $200.00 went to food, $250.00 to gas. I was unable to to keep up. Excessive late fees have accrued, closing canceling of accounts too. I spoke to Wellsfargo representative in the recovery department yesterda, - -, - at about -. I was given - options. To pay the entire sum of the credit card debt over the course of ( - ) three years at $630.00 per month or ( - ) one year at a rate of $1100.00 per month. A sale of account is planned. Help.

Wells Fargo customer in California
Apr 21, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with non-monetary relief

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http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
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