Toyota Motor Credit Corporation Consumer loan department,
Vehicle loan Managing the loan or lease California
Toyota Financial Services does not allow a person to pay additional money towards the principal and applies the money to future payments. A representative stated that a person has to send a separate check to a different address to pay off the principal. This procedure is not mentioned in loan documents or the monthly statement. I find this business practice to be deceiving, unreasonable, and a disservice to the customer.
Toyota Motor Credit Corporation customer in California
Apr 14, 2015
* Source: CFPB Complaint Database
Toyota Motor Credit Corporation response to complaint:
Closed with explanation
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