Toyota Motor Credit Corporation Consumer Loan Complaint

Toyota Motor Credit Corporation Consumer loan department,

Vehicle lease Managing the loan or lease Florida

I leased a vehicle from Toyota Financial and returned it. I went to great lengths there would be no surprise fees associated with the return of the vehicle. Today I was contacted by a collection agent attempting to collect on Toyota Financial 's behalf over a $510.00 fee associated with the lease return. Toyota Financial has had my phone number and email address since the inception of the lease. They made no attempt to contact me about this fee via those mediums. They claim to have sent a letter to an address of a rental property I own but no renter has ever reported having received mail addressed to me. I told Toyota Financial if the fees are legitimate I have no problem paying them but would like them to remove the collection from my credit report since I made every reasonable effort to ensure there would be no such hidden '' or surprise fee ''. They insisted they could n't remove the collection from my record because they would n't be in compliance with the CFPB. My desired outcome is to have Toyota Financial remove the collection from my record. I 'm willing to pay the fees if they can provide me a statement indicating the legitimacy of the charges.