Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure
21st Mortgage Corporation Mortgage department,
Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure
We are a military family -. We purchased a home in - - - in 2006. 3 years later we were sent -. We could n't sell the home because the value had depreciated. We rented out for a few years, but after finding we would not be able to return to - - we began the short sale process. We have stayed current with our payments but our home has been vacant for a year. We 've used up all of our savings and are struggling to make ends meet. We currently have an investor who has made a reasonable offer on our home. We have - lenders servicing our loan, unfortunately, - of them, 21st Mortgage continues to increase the amount they 're willing to accept from the short sale. A couple of months ago we presented an offer to - for the amount they asked for. We just spoke to a representative from the company and were told the lender increased the amount they 're willing to accept by more than half of what was previously asked. Letting the home go on foreclosure is not possible because of our status in the military. At this point we do not know how to proceed.
21st Mortgage Corporation customer in
Apr 14, 2015
* Source: CFPB Complaint Database
21st Mortgage Corporation response to complaint:
Closed with explanation
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