(CD) Certificate of deposit Account opening, closing, or management
JPMorgan Chase Bank account or service department,
(CD) Certificate of deposit Account opening, closing, or management
I have not received an Interest Statement for - from - for account ending in # -. After much trouble fromChase, I managed to close this account in - this year. However, it should have earned interest in -, when it was stillactive, as well as for two months this year. After receiving the checkto close the account from - - -, Vice-President for ChaseAcccount Services, I wrote her a letter, dated - -, -, acknowledging receipt of the check and asking her to have theInterest Statement for - sent to me. A month has passed, and Istill have not received the requested Interest Statement. I received Interest Statements from all other financial institutionswith which Ihave transactions in the United States in - thisyear, without having to send any reminders or special requests. Ihave no idea whether this is more incompetence on Chase 's part orharrassment for the complaints I sent about its failure orunwillingness to get my slight change in address straight from - to - -. In any case, I want the Interest Statement for - sent to mepromptly. I also want Chase Bank to keep in mind that it willalso owe me a statement for -, to be sent in -/-/-.
JPMorgan Chase customer in
Apr 11, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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