Regions Other Financial Service Complaint

Check cashing Unexpected/Other fees

Regions Other financial service department,

Check cashing Unexpected/Other fees Alabama

I wanted to write and voice a concern involving the banking practices of Regions Bank and possibly others. My mother had surgery on - and spent 14 days in -. During this time her home was broke into and her Television was stolen. Upon returning her to her home she wrote me a check from her Regions back account and asked me to cash the check and go buy her a new television. I pulled up to the drive through and presented the teller with my mother 's regions check and my driver 's license. I was informed that I would be charged $4.00 since I was not a member plus I would have to come inside. My first concern:1. laws, rules/regulations that allow Banks such as Regions to charge a fee to cash a check that their customer wrote is not customer service. This ultimately will result in an increase fee to their members/customers. For example : when an individual pays for services with a Regions check, a non-member will have to charge an extra $4.00 because it was written from a Regions bank account. if these fees generate - to - revenue per month, putting this fee back on the account holders will result in them finding other banks to conduct their business. 2. Is This type of business conduct Bank Bullying '' non-members are being strong armed/forced into opening an account with their bank requiring an minimum deposit or else face a fee. This state needs is tighter control, consistency and continuity across Alabama Banks. This type of fee is unreasonable and unfair.

Regions customer in Alabama
Apr 08, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with explanation

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