Equifax Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Equifax Mortgage department,

Other mortgage Loan servicing, payments, escrow account Illinois

Dear Bureau of Consumer Financial Protection : It is with heavy heart that I am complaining to you of my long story of punishments being extended to me unnecessarily for about 8 years now. I am sorry if your offices are not the appropriate places to lodge my complaints but I believe that I am not wrong. My complaints are so complex that you need to step in and help me resolve these issues. I was formerly a - that I could only - about - years in -, and about - years again here in the United States of America since I became American citizen. I left - in - when my -. I - while sitting down at - place. In -, I went to see my private physician who declared me crippled with a certification that I was permanently - for life. I could not believe that at - and I was in serious denial considering my age then. However, I began walking with -. In - -, I went to an emergency hospital where they discovered a major problem with me and transferred me to their surgical unit and I liked it for a - opinion


of not being able to even put my -. My little children were the ones doing those for me while I was crying daily for what befell me. After about - months from the surgery time, when I thought that I could - normally again, I was struck with a - in - -. I had - rental houses which I abandoned since - - which was bought by - - had lien on them. I wrote them explaining what had been happening to me which led to my not being able to pay them both equity line of credit I had with them and the mortgage loan I took from them. They even did not care when I told them that what happened to me was an act of -. My - different tenants capitalized on my predicaments and made away with - months of rent each and vandalized the - properties. I sued them and got judgments but never got any penny from any of the - different tenants. On top of that - - bank sued me and my wife, and won judgment against us but wrote us that we had finished paying them the mortgage and equity line of credit we were owing them. We filed an appeal explaining what happened to the Judge who advised that we should retain a lawyer to help us. We argued that since we have finished paying them all the money we owed them, why do they still maintain their judgment against us? The lawyer we hired managed to get the judgment against us vacated. I took time to write the - major credit bureaus of my story, yet copied them the - letters of completion of payments but they do not want to remove the adverse reports against us. I have asked them to verify everything I have said but they keep hurting us with their adverse reports. Even - was giving us - of the properties back but we declined the offer due to my incapacitation. We do no longer owe - -, -. any penny. Our credit ratings should in fact be the best now. I copied the - credit bureaus the letters of satisfactory payments of the mortgages but unable to locate them as I am still sick.

Equifax customer in Illinois
Apr 08, 2015

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

Consumer disputes how Equifax handled their complaint

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