New American Funding Mortgage Complaint

New American Funding Mortgage department,

VA mortgage Loan servicing, payments, escrow account Georgia

On or about -/-/- I closed on a refinance of my home with New American Funding Inc. My - payment was due -/-/- and I have made all my payments on time. Today -/-/- I was contacted by a Mortgage Company concerning lowering my VA Loan through a VA Interest Rate Reduction Refinance Loan ( IRRRL. During the initial process I was informed that the current servicing mortgage company was not reporting my loan with the credit bureau 's and this was hindering me from getting the lowest interest rate available. He state I am only a couple of points shy and not reporting the loan was preventing me from obtaining the points. I contacted the - bureau 's and they agreed. I then contacted - with New American Funding, --. He stated in - they went to a new mortgage servicing company and according to RESPA they wo n't report to credit agencies until -. It would appear this information is incorrect and is harming my ability to obtain the best rate possible.