21st Mortgage Corporation Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

21st Mortgage Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

I received a Notice of Intent to Cancel from my Homeowners Insurance Company, - - - - of Florida, dated -/-/15. It stated that the premium in the amount of $730.00 is due by -/-/15. My original mortgage was with -, -, -, -, AL -. My loan was transferred to 21st Mortgage Corp., -, TN -, effective -/-/15. I have continuously made my mortgage payment which included my escrow payment. Obviously, 21 Mortgage have not been making the escrow payments. I have not received an Escrow Statement either. Also my fixed rate Mortgage was increased by 21 Mortgage from $810.00 to $810.00 with no explanation, effective - 2015. I do not understand what this company is doing or why. Could you please advise me how to handle this situation.

21st Mortgage Corporation customer in Florida
Apr 05, 2015

* Source: CFPB Complaint Database

21st Mortgage Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.321st Mortgage CorporationComplaint HistoryComplaints3/20129/201210/201211/201212/20121/20132/20134/20136/20138/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/20153/20165/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.321st Mortgage CorporationLoan servicing, payments, escrow account95.1%1.2%2.5%1.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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