Amex Credit Card Complaint

APR or interest rate

Amex Credit card department,

APR or interest rate New York

American Express informed me that they 're raising my APR for new purchases. They informed me that they 're raising my APR because it is lower than the average rate for new applications for similar cards.

Amex customer in New York
Apr 03, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Company profile

Similar Complaints

How Amex handles APR or interest rate complaints

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20168/20161/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexAPR or interest rate72.9%12.2%7.4%7.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAPR or interest rate0.1%9.2%9.3%7.5%0.7%24.3%48.7%0.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Have a similar issue with Amex?

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

Tell us your story

Similar Amex APR or interest rate complaints

Loading similar complaints

BadFinance.org

BadFinance.org is a nonprofit organization dedicated to provide financial analysis and advice to US consumers

About BadFinance.org -
Privacy and Terms of Use -
Contact Us