The CBE Group, Inc. Debt Collection Complaint

The CBE Group, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Wisconsin

Because we could n't come to terms, I advised a - costumer service agent that I planned on cancelling my service with them to go with a different carrier since I was within my 15 days to do so with no penalty, then I disconnected our call. The agent went to the lengths to call me back to offer me a loyalty plan '' to keep me with them, that I later ( now too late ) found out did n't exists. Ironically I tried to call - numerous times in the following months to get them to honor what I was offered or terminate my contract with no penalty, as I planned on doing before being tricked into keeping it past the 15 day period. Ironically, I could n't get a call back from - when I wanted to, but the agent could call me and sell me lies after I hung up on her. After about the - call


rep who offered me the $120.00 plan did n't switch it over right. By the time I got my next bill it was $190.00. SO AGAIN I called, - final time, to tell them I was done and to cancel my contract as I have been requesting. My intention was to go to get bought out of contract by - of the other carriers but the bill had to be current and I refused to be pay - another dollar after over 6 years of being with them and being treated so poorly. It took me some time to figure out a new phone situation, but I ended up doing so. Next thing I knew I got a $690.00 bill from - and emails from a debt collector on their behalf. I submitted a - complaint and even that turned into a night mare of unanswered VMs and multiple contacts. I was told multiple things by multiple reps. They both made me offers contradicting each other 's and still based off of the wrong information, and when I asked for clarification and then a supervisor, I was denied both. I was tricked into keeping this contract when I made it clear I wanted out, and was within the time frame to do so without penalty. This the is the worst experience I ever had with a service provider, ever.