Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine
JH Portfolio Debt Equities, LLC Debt collection department,
Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Texas
I had a - and the - - representative sold me an online advertising renewal on - -, 2013. She also had me sign an annual renewal on our print advertising that was NOT due to renew for 6 months, but she found it convenient to go ahead and have me sign both at the same time. Please see Attachment pages -, in which I signed in - for the contract which should have been signed in - ( for print ads to start in - of same year ). The - was sold in - 2013, and the new owners decided to not renew the print advertising contract. I have attached an excerpt of the sales contract, Schedules '', which has the - shown as a contract that will transfer to the new owners. I have attached an email from me to the - agent - -, in which I am trying to verify when the contract would renew and inform her that the business has been
agent seemed to have no access to the last phone call discussion and we had to start all over again. Unfortunately, since most of this occurred over phone I have no written proof. - the pre-mature contract renewal came to light, and after multiple discussions, - admitted that the billing problem all happened because of the early signing, which was not their usual way of operating and probably done solely out of convenience to the sales person. They admitted that they should have verified the contract before printing the - -. - agreed this was their wrong and said they would not hold me or the new business owners responsible for that contract. NOW, about a year later, I get a letter from a collection agency ( which turns out to be - but does not use their name ) trying to collect $1300.00. I again called to fill them in that this is not my business anymore, and that - has agreed that they do not have a valid contract, and that they probably just failed to do good record keeping. I was transferred to - -, who was rather aggressive, and that the account was in pre-legal '' and that if I did n't pay I could just go to court to settle it. I was trying to explain to her the circumstances of the sale of the business, and she said the debt was in my name and it was mine and I was gong to have to pay it. When I asked for information regarding who would be the appropriate governing body to which I would file a complaint about inappropriate collection efforts, she said there was none. I rephrased that I would like the contact information for someone to which I could file a complaint, and she insisted there was no regulation of commercial collection accounts, but I was welcome to - it. I feel this can not be true.
JH Portfolio Debt Equities, LLC customer in Texas
Apr 01, 2015
* Source: CFPB Complaint Database
JH Portfolio Debt Equities, LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | |
Phone | (818) 218-1610 |
Address | 5230 Las Virgenes Rd STE 265 Calabasas CA 91302 |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |