HSBC Debt Collection Complaint

HSBC Debt collection department,

Credit card Disclosure verification of debt Right to dispute notice not received Maryland

- - - was paid $720.00 in 2013 in an effort to have them remove a collection from my - and - credit reports. Despite me never contracting with company I paid them because HSBC refused to collect the monies owed to them. I now have a delinquent HSBC entry and a - - collection account for the same debt. I have made several calls to request deletion of improper entry to my credit report but was told it is not their policy to delete especially since I had already paid. I never received notices. The item just appeared on my credit report. I was never allowed to validate the debt.