Portfolio Recovery Associates, Inc. Credit Card Complaint

Portfolio Recovery Associates, Inc. Credit card department,

Sale of account New York

In -/-/- I received an alarming call from Portfolio Recovery Associates ( - ) telling me that they were about to take me to court over my - account - which due to financial problems and - - had fallen into collection. PRA had bought the debt. Never having been in collection before, I panicked before asking for proof of their account ownership, and set up a payment of $100.00 per month and a settlement of $600.00 which had been originally a bill of $800.00 owed to -. I paid them from -/-/- to -/-/-. I was told at the time that I would be sent a letter of pay off - which I have never received. I am now on better financial footing and cleaning up my credit - I called PRA to get the letter and now they say they have no record of my account or payments. I told them I have the bank statement. They said that perhaps they had credited the payments to another account - but what worries me is that they have no record of my account at all. They told me to call - to make sure they had the debt. So I called - and they told me that they sold the debt - but could n't tell me to whom, or my old account # but they could call the buyer and they would contact me. Well, it 's been - months and no one has called. So, I called PRA again this week they are still insisting that they do n't have my information, but to send them the bank statement - which I have done as of this Monday. the bottom line is that I can not figure this out, its still on my credit as open - and I am out $600.00. Please help me!.