JPMorgan Chase Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

JPMorgan Chase Consumer loan department,

Vehicle loan Taking out the loan or lease Florida

In - Chase Auto Loans reported to all three credit bureaus that they had charged off a loan with me and the loan now carried a zero balance. It remained so for 5 years, until in - I disputed the validity of the chargeoff still being on my credit report because the original chargeoff date was actually in -. In retaliation they changed the status of the loan to REPO/CHARGEOFF with a balance of $15000.00, which is more than was ever owed at the close of the loan. The loan had a protection clause ( which I paid extra for ) which was an insurance of sorts that ensured in the event I was involved in an accident that caused me to lose my employment the loan would be paid in full ''. While I filed numerous papers with both Chase and the dealership ( - - ) to ensure this protection was invoked, Chase and I in the end came to the agreement that I would return the vehicle to them and they would charge off the remaining balance of the loan. This is why in - the balance was charged off to a zero balance. However, the loan agreement actually came to anend in - when I turned the vehicle back over to Chase. This is why I disputed the entry still being on my credit report in - -.

JPMorgan Chase customer in Florida
Mar 30, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints4/20125/20128/201211/20121/20132/20133/20134/20136/20139/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20142/20153/20154/20155/20156/20157/20158/20159/201510/20150123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseTaking out the loan or lease1.2%85.9%1.2%5.9%1.2%4.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease2.4%81.9%5.5%6.7%0.3%1.1%1.4%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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