Springleaf Finance Corporation Consumer Loan Complaint

Installment loan Managing the loan or lease

Springleaf Finance Corporation Consumer loan department,

Installment loan Managing the loan or lease Alabama

My name is - - and since 2004 I have been paying $190.00 per month on a loan amount of $10000.00 to, - -, but now to Springleaf Financial. My Annual Percentage Rate ( APR ) is 15.99 %. My Account # - presently only allows me to make an ACH loan repayment monthly in the amount of $190.00 on the - of each month from my - - - - - - checking account. Now I have been informed by Springleaf Financial that my : * Credit Limit is $ 0.00* Available Credit is $0.00. When I originally set up this loan, I was provided checks to write against my Available Credit '' and make purchases accordingly. Up until Fall 2014 that was still the case. Now I am not able to write any checks or requests any monies against my Credit Line ''. I was told by a Springleaf Representative that this was caused by my poor credit rating and my inability to make minimum payments to my other credit cards in which I have gotten behind on, by not making timely payments. My complaint is that I have made on time monthly loan repayments to Springleaf Financial over the years and that I should not be penalized by Springleaf for my inconsistent credit card payments with other companies. Also, if I do not have a credit line that I may access and I am not allowed to re-negotiate the terms of my loan, then I asking CFPB to give me some guidance and a way-forward out of this non-benificial loan for me.

Springleaf Finance Corporation customer in Alabama
Mar 30, 2015

* Source: CFPB Complaint Database

Springleaf Finance Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Springleaf Finance CorporationComplaint HistoryComplaints5/201212/20124/20138/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201502468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Springleaf Finance CorporationManaging the loan or lease1.3%76.0%9.3%4.0%9.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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