Resurgent Capital Services L.P. Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Resurgent Capital Services L.P. Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid Texas

I entered credit counseling to consolidate and pay off my debt on -/-/- and made monthly payments until - of -. At completion I received notice that I had completed the program and that they debts were paid in full and that notice was also provided to the creditors. As a side note I do know that payments were made to the creditors as I recently received a repayment of overpaid interest from another account. I have disputed the debt with LVNV/- multiple times, most recently in - of -. - again it was deleted. While applying for a mortgage I discovered that the debt was incorrectly being reported again as an active collection, despite having provided the evidence of the credit counseling program, and successful completion. The evidence sent showed the correct account number, and debtor. I also received a letter from the collector that despite matching account number and documents showing completion was insufficient evidence, but did not provide any evidence the debt is still owed.

Resurgent Capital Services L.P. customer in Texas
Mar 28, 2015

* Source: CFPB Complaint Database

Resurgent Capital Services L.P. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Resurgent Capital Services L.P.Complaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Resurgent Capital Services L.P.Cont'd attempts collect debt not owed4.0%68.1%8.5%17.5%2.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Resurgent Capital Services L.P.

http://www.resurgent.com/
888-665-0374
webcustomerservice@resurgent.com
P.O. Box 10497
Greenville SC 29603

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