HSBC Debt Collection Complaint

Credit card Taking/threatening an illegal action threatened to sue on too old debt

HSBC Debt collection department,

Credit card Taking/threatening an illegal action Threatened to sue on too old debt Utah

I had an HSBC credit card that was opened in - -. The last date of activity on the account is - -, -. My husband was contacted by - - - -, - in - of - regarding this account. He was told we needed to take care of this debt immediately or a judgement would be filed and we would be served. We both reviewed the account and knew it was beyond the statute of limitations. They continued to call and harass my husband at his office of employment. - - - -, - NEVER contacted me directly even when asked to do so. They also made statements to my husband such as I can see on your credit report that you are well off and can handle this debt. '' They were told to no longer contact us. In securing a new mortgage, we discovered they had pulled my hard credit report in - of - regarding this account effectively damaging my credit rating. I contacted them and spoke at length with - - on - -, -. They indicated a judgement would be filed and that I needed to pay a total of $1900.00 on a credit card account, past the statute of limitations, that had a balance of $600.00. I kept explaining the debt was beyond the statute of limitations and they could take no legal action. They indicated the last date of activity as - -. I corrected them several times as the date of last activity is in my credit report. They threatened that the next course of action would be to file a judgement and have that information corrected. I ended the call after speaking with a supervisor.

HSBC customer in Utah
Mar 27, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

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http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
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