Portfolio Recovery Associates, Inc. Credit card department,
-, which controls The - - Credit Cards had extended my wife a line of - dollars originally. We had good standing with this card for a long period of time despite the extremely assanine 25 % interest rate. It got to a point where certain interest points of - and - month special financing were dropping off and it was expanding beyond our credit limit and I was paying around - dollars every three months to bring it back down below the minimum balance. After this occurred, - lowered the balance and worked with us to catch it up. There was a disagreement on payment and the account went into collections after they tacked on - dollars more and put us over the limit. Now it is with a collections company called Portfolio Recovery Associates LLC. They have been rude, and they have bombarded my phone - times a day with varying phone numbers. They have initially failed to identify themselves until they try to bait me into identifying myself as
privacy as it 's advertising that she owes a debt - anyone can pick up my phone and say they are - there are laws to prevent this and I 've been rudely told there are not. I am not an un-educated fool and know otherwise. A supervisor attempted to get me to identify myself further only when I started mentioning the laws in our country against un-fair practices to which she said they 'd be calling back later. That is classified as harassment and a threat. They have also used auto-dialers on my cellphone a - times to get me to return the phone call to speak to someone. Please see their previous and current lawsuits -The - also says that : A pending class-action lawsuit filed in - District Court in California in -/-/- claims that PRA broke the law by using an autodialer to call consumers on their cellphones without permission. PRA lost a class-action lawsuit filed in - - - in New York, and in -/-/- was ordered to pay $350000.00 to about - consumers who claimed that the company included drafts of legal documents suggesting it would sue them when it mailed them collection notices. The Consumer Financial Protection Bureau has received - complaints about Portfolio Recovery Associates between -/-/- and -/-/-*. Complaints about attempts to collect outstanding credit card bills, auto loans and other delinquent accounts include : Threatening a lawsuit or other legal actionImproper contact ( such as calling late at night or at work, frequent / repeated calls, or contact after the consumer had asked the company not to call ) Disclosing the existence of the debt to third partiesContinuing to attempt to collect debt that was not owed or that had been paid. This has also happened.
Portfolio Recovery Associates, Inc. customer in Georgia
Mar 26, 2015
* Source: CFPB Complaint Database
Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.portfoliorecovery.com/ |
Phone | (757) 519-9300 |
[email protected] | |
Address | 120 Corporate Boulevard Norfolk VA 23502 |
Portfolio Recovery Associates, Inc. |
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