USForex Inc. Money Transfers Complaint

USForex Inc. Money transfers department,

International money transfer Money was not available when promised California

I initiated a money transfer on - -, from my - bank account to - bank account in -. My understanding was that once I was doing the wire transfer to USFORE- bank. I provided them all the information they asked for, ( who am I, why I am sending the money, who am I sending the money to, etc. ) with addresses and account information. The money was reached in - on -. It just sat there until I reached out to them ( - ) and asked them to release it. USFORE- did nothing but wait. I even got them the release of funds wire transfer reference number from -. And they are still suggesting that it will not go out today. And it was around -, way before the cut-off time.