TD Bank Consumer Loan Complaint

Vehicle loan Managing the loan or lease

TD Bank Consumer loan department,

Vehicle loan Managing the loan or lease Tennessee

Around - we consolidated our loans and paid off a loan to Chrysler financial for an automotive loan. In -/-/- we applied for a lost title at our local town office in Tennessee. At this time it was made known to us that TD Financial - - - - - lien on our title. I was directed to TD financial - -, then to My title Support -, and back to TD financial to find that there is a balance due of $85.00 '' for charges and fees ''. I have NEVER received any notifications from -, TD Auto Finance or any other representative in the TEN to TWELVE YEARS since that loan was paid off. TD Auto Finance is located in - Maine and I have never transacted business with them. I requested a


balance due '' on -/-/15, and 1 week has passed with no response despite the - calls I have placed to their customer service department '' I find it very concerning and unethical that a corporation can quietly hold a balance due '' for more than 10 years and then demand a consumer pay.

TD Bank customer in Tennessee
Mar 19, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with explanation

Consumer disputes how TD Bank handled their complaint

Created with Highcharts 4.2.3TD BankComplaint HistoryComplaints4/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201511/201502.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD BankManaging the loan or lease61.7%10.7%24.8%0.7%2.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
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