Review and analysis of over 2 complaints against SunTrust Banks, Inc.
SunTrust Banks, Inc. consumers have reported over 2 official complaints related to APR or interest rate. Out of the 2 consumer complaints against SunTrust Banks, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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SunTrust Banks, Inc. Credit card apr or interest rate September 22, 2016 - I took an offer for a balance transfer with Suntrust Bank that ended on the -. At the closing date of -/-/16, I had a balance of $1000.00 and I called Suntrust to check when they will begin to assess finance charges. I was told by the bank rep that as long as I paid off the balance by the next due date of -/-/16. I will not be assessed a finance charge, which I did. However, I was sent another promo offer with convenience checks, which I did apply for in - 2016, and from then, I was being assessed finance charges, even though, the previous balance that ended on - was p... |
SunTrust Banks, Inc. Credit card apr or interest rate February 22, 2016 - I was offered a O % APR credit card for 15 months, but instead received a card with 3.5 % APR. ... |