Review and analysis of over 107 complaints against Dovenmuehle Mortgage Inc.
Dovenmuehle Mortgage Inc. consumers have reported over 107 official complaints related to Loan modification,collection,foreclosure. Out of the 107 consumer complaints against Dovenmuehle Mortgage Inc., 24% were disputed by the consumer (i.e. the consumer was not happy with how Dovenmuehle Mortgage Inc. responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Dovenmuehle Mortgage Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 23% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure November 29, 2016 - I lost my job and have been in financial ruin every since. My bank advised that Im eligible for a Short Sale option. I submitted my loss mitigation packet -/-/2015 and have experienced nothing but delays, lack of communication, mistakes and hassel with this bank. My intention is to avoid forclosure, but this bank and the behavior of its staff will almost guarantee the loss of my home because of staff incompetence, mistakes, and all around negligence. I want someone to investigate the shady practices of this bank/servicer and get to the bottom of my concern. This company is a sham.... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure April 6, 2016 - Working on a short sale with this servicer since -/-/- when - service-released the loan to them. We lost one buyer already, but have a new buyer/offer in since -/-/-. My understanding is that all files must be reviewed by The Committee prior to approval. I called twice today and was told that the file is still waiting to be reviewed by The Committee and that I should call back next week for an update. ... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure November 27, 2015 - FIRST YOU SHOULD KNOW THAT I AM - FOR LIFE, - with all the extra doctor bills, I fell behind on mtg pmt and applied for loss mitigation with Dovenmuehle mtg to have them help me in modifying the terms/pmt amt/interest rate or how ever they can help. THE FIRST PACKET WAS CLOSED because of the required info requested was not received. When indeed I sent the INFORMATION REQUESTED upteen times and I have all the saved sent emails w/attachments ( unfortunately, I cant attach emails ). It got so BAD that I got - - - - - - to assist with the paperwork because I sent everything... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure November 24, 2015 - We are writing to you because we were encouraged to do so by a credit consultant even though our complaint involves incidences that happened about 2 years ago. On -/-/- we were granted a Special Provisions Agreement by Dovenmuehle Mortgage through their Loss Mitigation Program due to a medical hardship. In light of that we were mindful about making our payments on time. At the end of - we mailed our - 's mortgage payment, however it was n't until later in - that we discovered that the Post Office made an error and mis-sent it and the mortgage company never received it. I followe... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure October 21, 2015 - I have had - short sale offers submitted to Dovenmuehle Mortgage. The first one went all the way through escrow, but when there was yet another delay on - 's part, the buyers have walked away. The mortgage company refuses to talk to me or to communicate with my real-estate agent. Their letters say I have a point of contact, but I can never get to her, and I am still receiving calls from their collection department, which I understand is illegal. I have provided all the information they have asked for on numerous occasions, but every time I attempt to contact them, they never seem to " ha... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure October 6, 2015 - Due to financial hardship contacted - to obtain mortgage assistance in - 2015 *before mortgage was late. Submitted workout package in - 2015, received misleading information from Loss Mitigation Department advising that account must be - months past due prior to approval. - -, 2015 received denial for forbearance, repayment plan or any other type of assistance. On -/-/2015, Submitted 1 month payment. Received no calls or correspondences. I checked account via online and noticed that it was not credited. Contacted - and was informed that it was returned by - via US... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure September 24, 2015 - We started a short sale process with Dovenmuehle Mortgage of - - Illinois in - of this year. They have delayed the completion of this process over the last 3 months. Short sale was necessary because they had refinanced my mother 's property for more than it was worth at the time and left her with more debt on the property than a normal sale would pay off. She had to move out of her house due to declining health and had to resort to short sale to keep from going further in debt with a normal sale. Attached are the requests for information which have all been supplied by our agent with ... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure September 24, 2015 - Thanks to - - 's furlough program and a lengthy and costly divorce, I was forced to file bankruptcy in -. I was informed by - -, that because I filed for bankruptcy, they can not, by law, send me a monthly mortgage statement. I receive a Form - at the end of the tax year. Prior to the - tax year, the Form - did not show the loan balance. I had to call - - loan servicing department and have them mail me a statement. The matter concerning the homeowner 's insurance gets a little complicated. In essence, the roof developed a leak, I had it fixed but the roofing compa... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure July 13, 2015 - DMI Mortgage has refused to process my application for Loss Mitigation in a timely matter thus allowing the home to go into an 'active foreclosure ' status. Being an - - - member -, DMI sends only correspondence via traditional mail then claims I do not reply in a timely manner. It takes 3 weeks for mail to get overseas. I have given them my email over and over but they only refuse to speak thru official mail. ... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure June 24, 2015 - My client needed to request a loan modification after the death of her husband. We called the servicer together to get the appropriate package and submission instructions. -/-/Package was submitted via email-/-/2015, a follow up email sent with copy of package attached-/-/2015-Phoned servicer-Rep stated they had no TPA-NOTE TPA is Page - of Package-/-/2015-Emailed package a - time-/-/2015-Servicer still states no TPA-Pulled TPA, scanned individually and emailedTo date, no acknowledgement of TPA from servicer. They do however keep sending my client information telling her to con... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure June 9, 2015 - I have been with Dovenmuehle mortgage since -/-/- and have been disgusted with the dirty tactics this company uses and how they do business. For the past - years I have been experiencing difficulties keeping up with my mortgage payments and have recently went through a loan modification that did NOT help me. The interest rate and payment went up and I 'm now being threatened with foreclosure. I am - payment behind and I have made a payment but Dovenmuehle is literally holding the check because they want all - payments at the same time. Last summer I had a - and hit my house ca... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure May 7, 2015 - - has stated they did not participate with the HAMP or HARP programs. I been unemployed and underemployed a few time since - and have completed a number of modification applications. Everytime I contact - and tried to have a resolution to this hardship. The last time I tried. They denied the application due to the amount of monies owed. I have repeated asked for qualifying for any forgiveness programs. I have been told they have in house programs that would help. I am currently unable to find a solution. My father, - y/o, and name is on the mortgage. Lives in the property and is ta... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure May 6, 2015 - My mortgage servicing company ( Dovenmuehle, or DMI ) reported my mortgage as being paid for less than owed, despite the fact that it was a Veteran Affairs ( VA ) backed mortgage. As such, the VA paid the full amount to DMI, and DMI did not end up losing money on the property. The full loan amount was paid by the VA. Consequently, DMI should not file a negative note on my loan, stating that it was settled for less than the owed balance. ... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure April 30, 2015 - On - -, 2015, a request for a loan modification was submitted by a HUD approved counseling agency to Dovenmuehle Mortgage on behalf of - - -. The file was submitted with all required documents per servicer 's check list. On - -, housing counselor contacted Dovenmuehle to review file and was told they did n't have it. Resubmitted file. On - -, 2015, borrower received missing items letter. Housing counselor collected all required documents and submitted to Dovenmuehle on - -, 2015. Called Dovenmuehle on - -, 2015 and was told file was in review. Called Dove... |
Dovenmuehle Mortgage Inc. Mortgage loan modification,collection,foreclosure April 6, 2015 - in -/-/- we purchased a manuf home and obtained fha financing- to date- tax districts list prop as lot only- manuf home is still listed under previous owners. When i turned - i was trying to apply for over - exemption-this is when i was told they is not home listed on property. I recieved overage check from dovenmuehle for - i contact them to let them know this was a mistake and i send the check back in -/-/- this has never been resolved. In -/-/- we were contact by attorneys from the - law center asking us if we wanted to modify our mortgage- They asked us to send t... |