Conventional fixed mortgage Loan modification,collection,foreclosure
Dovenmuehle Mortgage Inc. Mortgage department,
Conventional fixed mortgage Loan modification,collection,foreclosure California
I have had - short sale offers submitted to Dovenmuehle Mortgage. The first one went all the way through escrow, but when there was yet another delay on - 's part, the buyers have walked away. The mortgage company refuses to talk to me or to communicate with my real-estate agent. Their letters say I have a point of contact, but I can never get to her, and I am still receiving calls from their collection department, which I understand is illegal. I have provided all the information they have asked for on numerous occasions, but every time I attempt to contact them, they never seem to " have it in their system ''. In fact, the last representative I talked to said they have no record of any short sale offers ever having been made, which I know is a lie. I can not keep this house, I have tried for years to get it sold, but they will not cooperate. At this point, I want to just do a deed in lieu of foreclosure, they can have it, but again, nobody will talk to me.
Dovenmuehle Mortgage Inc. customer in California
Oct 21, 2015
* Source: CFPB Complaint Database
Dovenmuehle Mortgage Inc. response to complaint:
Closed with explanation
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