Dovenmuehle Mortgage Inc. Mortgage department,
FHA mortgage Loan modification,collection,foreclosure North Carolina
My client needed to request a loan modification after the death of her husband. We called the servicer together to get the appropriate package and submission instructions. -/-/Package was submitted via email-/-/2015, a follow up email sent with copy of package attached-/-/2015-Phoned servicer-Rep stated they had no TPA-NOTE TPA is Page - of Package-/-/2015-Emailed package a - time-/-/2015-Servicer still states no TPA-Pulled TPA, scanned individually and emailedTo date, no acknowledgement of TPA from servicer. They do however keep sending my client information telling her to contact a HUD approved counseling agency ... ( Which I work for!! ) Client states that she is not able to speak with a rep at servicer either.
Dovenmuehle Mortgage Inc. customer in North Carolina
Jun 24, 2015
* Source: CFPB Complaint Database
Dovenmuehle Mortgage Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
|
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |