Conventional fixed mortgage Loan modification,collection,foreclosure
Dovenmuehle Mortgage Inc. Mortgage department,
Conventional fixed mortgage Loan modification,collection,foreclosure Arizona
FIRST YOU SHOULD KNOW THAT I AM - FOR LIFE, - with all the extra doctor bills, I fell behind on mtg pmt and applied for loss mitigation with Dovenmuehle mtg to have them help me in modifying the terms/pmt amt/interest rate or how ever they can help. THE FIRST PACKET WAS CLOSED because of the required info requested was not received. When indeed I sent the INFORMATION REQUESTED upteen times and I have all the saved sent emails w/attachments ( unfortunately, I cant attach emails ). It got so BAD that I got - - - - - - to assist with the paperwork because I sent everything in. They agreed and I filled out there packet and they refused to look at it and closed the case for help. Consequently, - put a ESCALATED FILE STRAIGHT TO -. So they reopened a new file after being contacted by - ON - I received that letter and I had NO FURTHER CONTACT FROM THEM ( letter recieved states THEY WILL INFORM ME IF COMPLETE/INCOMPLETE ), UNTIL I CALLED THEM ON - see whats going on because I WAS BEING HARASSED BY SERVICER FOR PAYMENT EVERY 2-4 DAYs, which started
which I emailed to them. THEY STILL REFUSE TO DEAL WITH - AT - LIKE INSTRUCTED, her phone is -. I even emailed a stern letter to Dovenmuehle Mtg loss mit dept asking what they are doing with all my emails and attachments. I have them all saved, luckily. IT BASICALLY LOOKS LIKE THEY WANT THE HOUSE/LAND BECAUSE I OWE $ -AND IS WORTH $110000.00. THERE IS NO WAY FOR THEM TO LOOSE. My printer is broken, so I have to send backup paperwork thru a email address as an attachment.
Dovenmuehle Mortgage Inc. customer in Arizona
Nov 27, 2015
* Source: CFPB Complaint Database
Dovenmuehle Mortgage Inc. response to complaint:
Closed with explanation
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