Review and analysis of over 1 complaints against Bank of the West
Bank of the West consumers have reported over 1 official complaints related to Payment to acct not credited. Out of the 1 consumer complaints against Bank of the West, 0% were disputed by the consumer (i.e. the consumer was not happy with how Bank of the West responded to their complaint) and 0% were processed in a timely manner. 0% of consumer complaints against Bank of the West resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Bank of the West Consumer Loan payment to acct not credited April 29, 2016 - we keep getting charges for a mothly automatic payment that we make from our checking acount on - - to a saving account in Bank of the West that is being used from this bank for payment to a line of credit loan with the same bank. We are being charge for " not sufficient funds '' even though wehave proof that a payment had been made on time from - - to Bank of the West. We have tried to resolved this both via telephone and in person but are being told to wait and have not had these charges reversed. It has been seven days. ... |